Right of Withdrawal

You have the right to withdraw from a contract concluded via my website within fourteen days without giving any reason.

The withdrawal period is fourteen days from the date the contract is concluded.

To exercise your right of withdrawal, it is sufficient to send me a clear statement of your decision to withdraw from the contract.

You may send your withdrawal, for example, by email or letter to:

Eugenia Sabine Ivan

Äußere Bayreuther Straße 115

90409 Nuremberg

Germany

Email: mail@emotionen-heilen.de

To meet the withdrawal deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

You may also use the sample withdrawal form provided below, although this is not mandatory.

Effects of Withdrawal

If you withdraw from this contract, I will reimburse all payments received from you without undue delay and at the latest within fourteen days from the day on which I receive your notice of withdrawal.

For this reimbursement, I will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise.

You will not incur any additional fees as a result of this reimbursement.

Commencement of the Service Before the Expiry of the Withdrawal Period

Many of my offers — in particular energetic sessions or programmes — begin, at your express request, before the statutory withdrawal period has expired.

If you expressly agree that I may begin providing the service during the withdrawal period, you agree that, in the event of withdrawal, you must pay a reasonable amount for the services already provided up to that point.

This amount corresponds to the proportion of the services already provided by the time of your withdrawal.

Expiry of the Right of Withdrawal

The right of withdrawal may expire prematurely:

for services, if the service has been provided in full and you expressly agreed beforehand that I may begin performance before the withdrawal period expires, and you confirmed that you lose your right of withdrawal once the contract has been fully performed.

for digital content, if you expressly agreed that I may begin providing the digital content before the withdrawal period expires, and you confirmed that you lose your right of withdrawal as a result.

Digital content may include, for example:

• workbooks

• PDFs

• audio recordings

• videos

• accompanying materials for programmes or sessions

Sample Withdrawal Form

If you wish to withdraw from the contract, you may use this form and send it to me:

Name

I hereby withdraw from the contract concluded by me for the booking of the following service:

Ordered on:

Name:

Address:

Date:

Signature (only if this form is submitted on paper)

Withdrawal Form

You may also withdraw your booking using this form. Alternatively, you may send me your withdrawal at any time by email.